Refund Policy
Our commitment to customer satisfaction and fair refund practices
This page is designed to build trust and make the process straightforward for your customers.
Our 30-Day Money-Back Guarantee
Last Updated: September 1, 2025
At Mentoshri, we stand behind the quality of our WordPress plugins and the plugins offered by our trusted partners. We are confident that you will be happy with your purchase. However, if you are not satisfied for any reason, we are here to help.
Your satisfaction is our priority, and we want you to feel confident about your purchase. That’s why we offer a straightforward, no-questions-asked 30-day refund policy.
Eligibility for a Refund
You are fully eligible for a 100% refund if you request it within 30 days of the original purchase date.
This satisfaction guarantee applies to all new plugin purchases made on our website, including:
Plugins developed by Mentoshri.
Plugins from our Partner Developers sold through our platform.
How to Request a Refund
Requesting a refund is simple. Please follow these two easy steps:
Contact our support team by emailing us at support@mentoshri.com
In your email, please include your Order Number and the email address you used for the purchase.
That's it. You are not required to provide a reason for your request. However, we would greatly appreciate any feedback you are willing to share, as it helps us to improve our products and services.
What Happens After a Refund is Processed?
Once we receive your request and process the refund:
We will send you an email to confirm that the refund has been issued.
Approved refunds will be credited to original mode of payment in 5-7 business days.
Shipping Policy
Since Products are digital in nature Products will be delivered via email in 2 hours form the time of payment confirmation
Return Policy
Since the products are digital products, there's no return policy we provide.
Your plugin license key will be deactivated. You will no longer receive product updates or be eligible for technical support for the refunded plugin.
Important Clarifications
After 30 Days: We do not offer refunds for requests made after the 30-day window has passed.
Abuse of Policy: We reserve the right to refuse refunds if we identify an abuse of this policy, such as repeated purchases and refunds of the same product.
Questions?
If you have any questions about our Refund Policy, please do not hesitate to get in touch with our team. We are always here to help.
Contact Us: www.mentoshri.com/contact or support@mentoshri.com
Refund Process Summary
1. Contact Support
Submit your refund request through our contact form with your order details.
2. Review
Our team will review your request within 48 hours and may ask for additional information.
3. Refund Processing
If approved, refunds are credited within 5-7 business days to your original payment method.
If you have any questions about our Refund Policy, please contact us.
Contact Us