Privacy Policy

Privacy Policy for Mentoshri

Last Updated: September 1, 2025

Welcome to Mentoshri ("we," "us," "our"). We develop and sell our own WordPress plugins and also operate as a platform to list and sell plugins from third-party partner developers ("Partner Developers").

This Privacy Policy explains how we collect, use, share, and protect information about our users ("you") when you visit our website at www.mentoshri.com, purchase our products, or use our services.

Your privacy is of utmost importance to us. By using our website and services, you agree to the collection and use of information in accordance with this policy.

We collect information that you provide to us directly and information that is automatically collected when you use our services.

a) Information You Provide to Us:

Account Information: When you create an account, we collect your name, email address, and a username.

Purchase Information: When you purchase a plugin, we collect your name, email address, billing address, and company name (if applicable). Please note, we do not collect or store your full credit card information. All payments are securely processed by our third-party payment gateways (e.g., Stripe, Razorpay, PayPal).

Support Communications: When you contact us for support or other inquiries, we collect the information you provide in your communications with us.

b) Information We Collect Automatically:

Usage Data: We may collect information about how you access and use our website, such as your IP address, browser type, operating system, pages viewed, and the dates/times of your visits.

Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the information we collect for various purposes, including:

To Provide and Manage Our Services: To process your transactions, deliver the purchased plugins, and generate license keys.

To Manage Your Account: To create and maintain your user account and purchase history.

To Provide Customer Support: To respond to your inquiries, provide technical assistance, and resolve issues.

For Communication: To send you important notices, such as updates to our plugins, security alerts, and administrative messages. We may also send you marketing emails, from which you can opt-out at any time.

To Improve Our Website: To analyze usage data and understand how our users interact with our site, helping us improve our product offerings and user experience.

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

Partner Developers: When you purchase a plugin developed by one of our Partner Developers, we will share necessary purchase information (such as your name, email, and purchase details) with that specific Partner Developer. This is essential for them to generate your license key, provide you with direct support, and manage your product license.

Payment Processors: We share transaction information with our payment processors to facilitate payments.

Service Providers: We may share information with third-party vendors and service providers that perform services on our behalf, such as website hosting, email delivery, and analytics.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

We implement a variety of security measures to maintain the safety of your personal information. All sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted in our databases. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

In line with data protection principles, you have the right to:

Access: Request a copy of the personal data we hold about you.

Rectification: Request that we correct any inaccurate or incomplete information.

Erasure: Request that we delete your personal data, subject to certain legal obligations.

To exercise any of these rights, please contact us at support@mentoshri.com.

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.

We stand behind the quality of our products and want you to be satisfied with your purchase. We offer a 30-day no-questions-asked refund policy.

If you are not satisfied with your plugin purchase for any reason, you can request a full refund within 30 days from the date of purchase. To request a refund, please contact our support team at support@mentoshri.com with your order details.

Our services are not intended for use by anyone under the age of 18. We do not knowingly collect personally identifiable information from children.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us:

By Email: support@mentoshri.com

Via our website: www.mentoshri.com